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CONQRETE CORP PVT LTD ("CONQRETE", "Company", "we", "us", or "our") respects your privacy and is committed to protecting the personal information and personal data that you provide to us.
This Privacy Policy explains how CONQRETE collects, uses, processes, stores, protects and shares information when you access or use our website, create an account, purchase our products, contact us, submit a return or warranty request, or otherwise interact with CONQRETE.
This Privacy Policy applies to the website operated by CONQRETE and to personal information collected through our website, customer-support channels and related digital services.
By accessing or using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.
Where consent is required under applicable law, we will seek and process your consent in accordance with applicable legal requirements.
CONQRETE CORP PVT LTD
Near Nehru Garden, Code 122, Sangamner, Ahmed Nagar – 422605, Maharashtra, India
Email: ask@conqrete.in Phone / WhatsApp: +91 9022281117
Customer Support Hours: 10:00 AM – 5:00 PM Working Days: Monday – Friday
We may collect different categories of information depending on how you interact with CONQRETE.
When you create an account, place an order, contact us, request support or otherwise interact with our services, we may collect information including:
CONQRETE may offer payment methods including:
Online payments may be processed through third-party payment service providers, including Razorpay.
Payment credentials such as complete card information, banking credentials or other sensitive payment information may be collected and processed directly by the applicable payment service provider.
CONQRETE does not intentionally store complete payment card credentials on its own systems where such information is processed by the payment service provider.
Payment service providers may process information according to their own terms and privacy policies.
When you access our website, certain technical and usage information may be collected automatically. This may include:
This information may be used to maintain, secure, analyse and improve our website and services.
CONQRETE may use cookies, pixels, tags, scripts and similar technologies.
These technologies may be used to:
Third-party service providers may also place or access cookies or similar technologies where necessary to provide their services.
Depending on your browser, device and applicable law, you may be able to manage certain cookies through browser settings or other consent controls made available on the website.
Disabling certain cookies may affect the functionality of portions of the website.
CONQRETE may use your information for the following purposes:
To:
To:
To:
We may use third-party OTP and authentication service providers to:
We may use information to:
We may process information to:
We may process and disclose information where reasonably necessary to:
Subject to applicable law and any consent requirements, CONQRETE may communicate with you regarding products, offers, promotions and other marketing activities through:
You may opt out of promotional communications by using the unsubscribe or opt-out mechanism included in the communication or by contacting: ask@conqrete.in
Opting out of marketing communications will not prevent us from sending essential service-related communications, including:
CONQRETE may engage third-party service providers to support the operation of our business and website. These may include providers involved in:
We may provide such providers with information reasonably necessary for them to perform their services. Third-party providers may process information according to their own terms and privacy policies.
CONQRETE may use multiple logistics providers depending on the customer's location and operational requirements. These may include:
Information necessary to fulfil an order may be provided to the relevant logistics provider, including information such as: Customer name, Delivery address, Mobile number, Order information, Shipment information. This information is used to facilitate delivery, shipment tracking and related customer-support activities.
CONQRETE does not sell or rent customers' personal information to third parties.
We may nevertheless disclose or share information where reasonably necessary with:
Information may also be disclosed where required or permitted by applicable law. We seek to limit information shared with service providers to information reasonably necessary for the relevant purpose.
If CONQRETE undergoes or considers a merger, acquisition, restructuring, sale of assets, financing, investment, reorganisation or similar business transaction, personal information may be transferred or disclosed as part of that transaction, subject to applicable law.
CONQRETE takes reasonable technical and organisational measures designed to protect personal information against: Unauthorised access, Unauthorised disclosure, Loss, Misuse, Alteration, Destruction, Unauthorised processing.
However, no electronic storage system or method of transmission over the internet can be guaranteed to be completely secure. You should also take reasonable precautions to protect your account credentials and personal information. If you believe that your account or information has been compromised, please contact us immediately.
CONQRETE may retain personal information for as long as reasonably necessary for purposes including: Providing services, Processing orders, Maintaining transaction records, Processing returns and refunds, Handling warranty claims, Customer support, Accounting, Tax compliance, Legal compliance, Fraud prevention, Dispute resolution, Enforcement of agreements, Protection of legal rights.
When personal information is no longer required for legitimate business or legal purposes, we may delete, anonymise or otherwise dispose of it in accordance with applicable law.
Subject to applicable law and the provisions in force at the relevant time, you may have rights relating to your personal information, which may include:
Requests may be submitted to: ask@conqrete.in. We may take reasonable steps to verify your identity before processing a request.
Where processing is based on your consent, you may withdraw that consent subject to applicable law. Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal. Withdrawal of consent may affect our ability to provide certain services where that processing is necessary for providing the relevant service.
You are responsible for providing accurate and complete information when creating an account, placing an order or communicating with CONQRETE. You should promptly update your information where necessary. CONQRETE is not responsible for delays, failed deliveries or other issues caused by inaccurate or incomplete information provided by the customer, subject to applicable law.
The website may be accessed by persons of different age groups. Where applicable law requires parental or guardian consent or involvement for processing personal information or entering into a transaction, such requirements shall apply. CONQRETE does not knowingly seek to collect personal information from children for purposes that are not permitted under applicable law.
Our website may contain links, integrations or references to third-party websites and services. CONQRETE does not control third-party websites and is not responsible for their independent privacy practices, security, content or policies. Customers should review the applicable privacy policies of third-party services before providing information to them.
CONQRETE may modify this Privacy Policy from time to time to reflect: Changes in our services, Changes in technology, Changes in business practices, Changes in legal requirements, Changes in applicable privacy laws.
The updated policy will be published on this page with a revised "Last Updated" date. Where required by applicable law, CONQRETE may provide additional notice or obtain consent.
For privacy-related questions, complaints or requests, contact:
Returns & Complaints Team CONQRETE CORP PVT LTD
Email: ask@conqrete.in Phone / WhatsApp: +91 9022281117
Support Hours: 10:00 AM – 5:00 PM Monday – Friday